ROI Media offers a positive ROI within six months, contingent on the client's adherence to pricing recommendations, active participation in monthly strategy reviews, and maintaining a mutually agreed upon minimum monthly ad spend of $X. If not achieved, ROI Media will provide an additional month of service at no cost to address areas of improvement."

Conditions:

The client must meet the mutually pre-determined minimum monthly ad spend requirement to ensure sufficient data for optimization and performance measurement.

The client must follow the pricing and marketing recommendations provided by the agency.

Active participation in monthly strategy reviews is required for the guarantee to apply.

"ROI Media offers a full refund within the first 30 days if not satisfied with the chatbot's performance, conditional on the client providing specific feedback on areas of dissatisfaction and having used the service actively for at least two weeks."

Conditions:

The guarantee is valid for the first 30 days of service only.

The client must have actively used the service and engaged with the support team to attempt resolution of any issues.

Refunds are processed for the service fees only and do not cover any custom development costs.

"Promise regular updates to ensure access to the latest features, provided the client's system meets the minimum technical requirements for the updates."

Conditions:

Clients must ensure their systems meet the minimum technical requirements for updates.

Scheduled updates are communicated in advance and may require temporary service suspension during implementation.

"Assure compliance with relevant privacy laws and regulations, guaranteeing data security, provided that the client also adheres to recommended security practices on their end."

Conditions:

The client is responsible for following recommended security practices and reporting any security concerns promptly.

The guarantee covers agency-controlled systems and does not extend to client negligence or third-party breaches.